“Recommend you go through the mind numbing process of the automated help chat til you can get to a live person. Make sure when you get to that person, that you scroll through the response which should include a link to request a call back so you can actually talk to someone.”
“I created a premium Wix website and put my phone number on it and people began calling it asking for a Notary. I never told anyone about the website, so I imagine the SEO did a lot of the work for me.”
“This subreddit confuses me because I’ve been using wix for my site for about 9 or 10 years now and think it’s great, the occasional glitch is irritating but overall it’s so much easier than Wordpress or square space”
“Wix doesn't care about their clients. Their whole business model is to dupe people who don't know anything about websites into signing up. They dupe customers into thinking it's easy to use, one click website creation and all of that malarkey.”
“Has Wix responded to how Bad the Harmony Editor is? Genuinely curious how something so unfinished could be launched and I only realised after paying... its so upsetting”
“Wix has added so much stuff over years that sometimes it feels like the platform is trying to do everything at once. I wouldn’t mind fewer features if the ones already there felt more polished.”
“That notice is standard ICANN process, not a scam signal on its own. When a domain's registrar of record changes, the losing registrar has to email the owner and give a window to cancel, and if nobody cancels it completes on its own.”
“To be fair, this is more about people not understanding Wix's refund policy and not being organised with subscriptions/renewals. Wix has a 14-day refund policy but it only applies to new plans, not renewals.”
“I opted for go cardless and using api and webhooks for payments and completely moved away from the suppliers Wix had due to costs. Still about 50p for a transaction but better than what the others offered.”
“i used wix for ages because the editor is friendly for beginners, but it still felt a bit cluttered at times. switched to Wix when i wanted less distraction, and it handled the basics without all the extra stuff in my face.”
“Harmony and the Wix restaurant app allows you to do everything but actually add an item to the shopping cart - an incredible number of features, extensions and apps simply don’t work with Harmony”
“Wix is pretty easiest to use, I have been creating wix website since 5 years and later on my clients can always edit/change stuff on their own. Any layman can edit on wix”
“I'm not saying Squarespace is worse than Wordpress, Webflow, Framer, Wix. I just wish that by now we could just design beautiful sites without having to code, or do workarounds for different screen sizes.”
“This seems to be par for the course with WIX. I have tried everything, but I am stuck paying for a 3 year subscription that I don't need and cant use due to some hidden clause in their TOS saying they can renew a subscription on an expired credit card at the premium rate aside from the fact that I have never used any of their premium products.”
“I work for a small business that has a Wix website with multiple pages, including an Events tab where we add all the events we host, have people RSVP, etc.”
“My Wix account was permanently suspended under Section 2.3 of the Terms of Use, and customer care closed my ticket with an automated template stating the decision cannot be reversed.”
“Since you are worried about the prices, as I would be, I would suggest you start with a simple wix website, then after you have scaled successfully you can shift to shopify”
“Stupidly, I transferred my domain from Squarespace over to Wix. Now my site is down and could be up to 8 days. Is there anyway to stop this, and get my Domain back to Sqaurespace?”
“After that took Wix 2 business days to suspend my account after the chargeback! Great, already migrated the domain and content to another provider before renewal deadline. Only on Day 23 of the Wix 45 days and I am done with Wix.”
“Wix is simpler as a whole. I have a ton of clients who’ve hired me to build Squarespace websites because they need it all set up for them properly; it’s difficult to know the ins and outs of the platform and also the caveats.”
“Been sitting on a couple domains and trying to decide if I should keep everything on Namecheap or just stick with Wix as registrar for convenience, kinda nervous about long term pricing and support.”
“I left WIX because of their terrible business practices. They autorenewed my subscription early without my consent, I badgered them for a refund and it's in the TOS that they can take 45 days to return it.”