TaxJar
US sales tax calculation, reporting and automatic filing
TaxJar handles the part of US sales tax that scales badly by hand: working out the right rate for an address, tracking where a business has crossed an economic nexus threshold, and filing the returns. Orders import from the platforms a seller already uses, and a real-time API returns rates at checkout for products classified by category, since what is taxable varies by state. Reports break liability down by state, county and city in the format each jurisdiction's return asks for, and AutoFile submits those returns automatically, drawing on a credit allowance per plan with extra filings charged individually. It is owned by Stripe. Plans are tiered by monthly order volume, quoted here at 200 orders a month, with annual billing saving at least ten percent and higher volumes quoted directly.
- Real-time rate calculation by address and product
- Economic nexus tracking across US states
- Reports broken down by state, county and city
- AutoFile submits returns automatically
- Imports orders from ecommerce platforms
- API for rates at checkout
- Up to 3 integrations on Starter, 10 on Professional
- Owned by Stripe
Based on what people have said
Every answer links back to the mentions it came fromHow does TaxJar compare to Avalara?
Several users describe TaxJar as simpler and easier to live with, particularly for smaller operations, whereas Avalara is often viewed as more powerful, enterprise-focused, and better suited for complex, multi-state requirements. Some users find Avalara's reporting superior to TaxJar's, while others note that Avalara can feel like an overwhelming, heavy-duty ERP system compared to TaxJar.
6 mentions · r/smallbusiness · r/Bookkeeping · r/smallbusiness · r/SalesTax · r/SalesTax · Jul 2025 – Aug 2026
What are the common complaints regarding TaxJar's pricing and billing?
A number of users have reported issues with unexpected price increases and being wildly overcharged due to inaccurate transaction counts. Some users find the monthly transaction ingestion costs expensive, and others have expressed frustration with the cost of the AutoFile service.
9 mentions · r/growmybusiness · r/smallbusiness · r/smallbusiness · r/SalesTax · r/SalesTax · r/Bookkeeping · May 2024 – May 2026
Does TaxJar provide full automation for sales tax filing?
There is disagreement on this point. While some users rely on TaxJar for filing, others report that it does not provide true automation, requiring them to manually combine and reformat data. Some users note that TaxJar does not file in certain states, such as those in the Streamlined Sales Tax (SST) agreement, and others have experienced issues where the software failed to accurately handle local tax requirements, such as Colorado home rule city taxes.
7 mentions · r/growmybusiness · r/SalesTax · r/SalesTax · r/SaaS · r/SalesTax · Apr 2021 – May 2026
What are the concerns regarding TaxJar's reliability and support?
Some users have reported inaccurate tax rate calculations, even for validated addresses. Others have experienced difficulties with customer support, noting that it can be hard to reach someone without a professional subscription, and some have reported that the software failed to reconcile correctly or caused confusion during audits. Additionally, some users have expressed concern that the product has been deprioritized or is being phased out following its acquisition by Stripe.
8 mentions · r/SalesTax · r/Bookkeeping · r/SalesTax · r/SalesTax · r/shopify · r/SalesTax · and 1 more · Mar 2021 – Jul 2026
These summarise counts and dates only. Read the quotes themselves under what people are saying.
What people are saying about TaxJar
52% neutral“\* Taxjar (being replaced by stripe tax, but doesn't have feature parity and only supports US)”
“TaxJar if you stay merchant of record. Avalara gets painful at low volume.”
“avalara and taxjar are built for a lot more volume than most early stage SaaS needs.”
“TaxJar would be a close second.”
“I’ve seen solutions like Avalara, TaxJar, Stripe Tax, and similar services, but I’d love to hear from other developers about what they’re actually using.”
“You are responsible for tax submission so you need an app like Avalara or TaxJar etc”
“You should retain a professional, but at the very least, get TaxJar.”
“I’ve been thinking TaxJar too.”
“Cons of Taxjar: it would require custom development and you'd have to handle or pay for the upgrade to new versions.”
“I'm looking at either beating them up hard on pricing, moving to TaxJar or frankly just building the tax calculator myself (yes, I know, lots of rate maintenance) and telling them to f-off with their subscription fees.”
“Avalara and TaxJar are the two everyone uses. They geocode the sale location and return the correct combined rate including special districts, which is the part that kills spreadsheet approaches, since districts don't follow zip boundaries. Both have APIs and both connect to Shopify POS.”
“i hear from a lot of old users that the standalone product has been deprioritized since the acquisition, which shows up in recent reviews, but worth doing your own research pre decision”
“Filing capabilities are included in our subscription plan, with options available for pay-as-you-go users as well.”
“In my experience, Avalara was way too expensive, TaxJar raised prices 33% and still doesn't file in SST states (I sell in Ohio, which is SST), Spreadsheets almost got me audited. I needed something that actually files the returns for me, not just calculates.”
“I know all of the TTR tax team and where they’re at (a few to taxjar around the acquisition, a couple left to go work for Shon’s new non-S&U venture, most still with Avalara, three jumped to numeral last year).”
“TaxJar and Avalara have bulk credit systems for accounting partners. They get a lower rate per credit compared to direct business, so they can pass a lower rate to your client.”
“TaxJar is simpler for smaller ops.”
“I just looked at taxjar recently and since they were acquired by stripe, it looks like stripe is pushing people to use stripetax and they are phasing out taxjar? I’m not sure if I’m looking at it correctly but that was my take.”
“TaxJar is usually easier to live with. Avalara is stronger when the client is bigger or has messy multi-state requirements, but it can be overkill if you're mainly using it for calculation plus reporting”
“The client is considering TaxJar, Avalara, WooCommerce Tax, or another tool. We mainly need a plugin or tool that can help with the following points.”
“The tools you mentioned are all good options depending on budget and complexity, but I'd make sure the books are clean first before committing to any of them.”
“Has anyone else got this new TaxJar pricing increase notice? Not only are they going to overcharge me but now they are doubling the pricing.”
“Avalara is bit more enterprise-focused but their reporting is way better than TaxJar's mess. TaxCloud has a decent free tier if your volume isn't too crazy, and they're pretty transparent about transaction counting.”
“Yeah, those overcharge issues with Taxjar are super annoying. I've seen similar complaints before.”
“Taxjar is pulling this on me this month. Wildly overcharging me for an impossible number of transactions. They refuse to do anything.”