What people previously said about Jira

“Jira/whatever-tool for agile practices was supposed to bring organisation and structure to help make engineering efficient. Instead it has taken over and now businesses act like engineers can't function without it.”

“Same thing with the 63 Jira fields. Every field on that form was added by a post-mortem where someone asked why we didn't know. No field has ever been added by a post-mortem asking why it takes nine minutes to file a ticket, because that pain has no incident report attached to it.”

“You’re now filling irrelevant stuff in jira because you don’t even understand what 50% of the jira fields mean because they’re irrelevant af all because jira admins tried to make a 1 size fits all type of tix.”

“Even though I'm not a big fan of Jira, I just tried it and couldn't make the hierarchy work. I've used trello before too but the list view (which is what I use the most) is basically non-existence.”

“That's a failure of management, not Jira as a tool. Even without Jira, blockheads like that will find a way to hinder your productivity...”

“Former Capcom Employee Says Western Studios Spend Too Much Time On Jira”

“Jira is free for up to 10 people I think, might be overkill for 1 person. It’s the same company that owns Trello.”

“My company a software company where i am working, has replaced jira by building an internal tool. I think its better that way, as eventually the company can create what they actually want, make changes on whatever they want, and eventually if they built a final product can also help other companies that has the same problem.”

“People who hate on Jira are the lucky ones that didn't have to use the worse options in the industry. The day to day operations are at fault, not the tool.”

“Hence, the right Jira test management tools are bringing test planning, execution, defect tracking, and reporting directly into”

“I was never a fan of how most places had Jira set up.”

“When the Jira labels are kinda messy .do you give Claude a few examples of what counts as feature work vs support or just let it read the tickets?”

“Jira fucking sucks, they're right, also, everyone atlassian project manager is a heroin addict... I have no idea why, but the stereotype is a stereotype.”

“Jira IS horrible though, because it has more features than any one org needs, resulting in a cluttered interface.”

“My company has made jira incredibly complex and essentially unusable. I vibe coded a basic way to manage work planning before it goes into jira.”

“There is zero reason to grind out some shitty replica of Jira or Slack.”

“As someone who has to manage Jira for devs, Jira is such a PITA. It's such a brittle piece of tech. Make one minor edit to a workflow and suddenly you've potentially orphaned thousands of tickets.”

“Me doing QA, needing Salesforce and JIRA is obnoxious.”

“And that is the reason why i though "they will give you the code", because its open. There is plenty of open source ticketing systems out there, so i would just use that, idk why my boss decided on jira”

“we tore out jira and coded our own board. now half the sprint goes to patching that board instead of shipping product.”

“Jira is a great tool when used properly.”

“Jira is no more at fault for a project being poorly handled than the lunch order.”

“What is Jira?”

“Bug ticketing is honestly amazing use of Jira. Now why do I need a ticket for a three line change!?”

“Isn't constant Jira a symptom of agile gone off the rails?”

“Categorise every Jira Epic either Growth, Sustainability or Support. It’s an additional required field squads must fill out at ticket creation time and of course can be edited at any point.”

“We added a category field to Jira issues for things like feature work, bugs, maintenance, tech debt, etc., and captured approximate effort in hours. At the end of the quarter, I rolled it up and plotted the approximate percentages on a graph.”

“Users works around Jira by their own, withing other tools.”

“People are formatting Jira Tickets?”

“I don't do it in Jira at all. Menu bar app (Planim Time) with a JQL filter for everything assigned to me, I pin a couple of issues for the day and run the timer from there.”

“With Jira filters it’s easy to create a list of your issues, but I agree that the out of the box views are fairly limited.”

“Define some labels in jira, make the label assignment part of your definition of readiness. Then make a dashboard.”

“To distinguish the second and third bucket, you can use AI + Jira MCP / Rovo and add a label. You can then create jira dashboards and track the % of each bucket.”

“My Jira instance allows me to categorize everything we do as feature work, maintenance, bug fixes, etc. It makes it very easy to see how much we are spending on what. Maybe try that?”

“You need that baked into Jira ticket types. Without that info, you are out of luck”

“I got tired of every todo app feeling like Jira, so I built one that looks like sticky notes on a wall”

“It works really well even without the additional context from Jira. It helps that our merge requests have robust descriptions of each change.”

“If you use JIRA, in your planning, you can have labels on your idea or epic cards. Intention is for roadmaps, engineering managers + product manager consciously have a certain percentage on build new vs run.”

“Just give Claude access to Jira and tell it what you wanna know.”

“I have sprint velocity and a pile of Jira boards, but none of it rolls up into "here's where the effort actually went." I ended up guessing, which felt bad.”

“My favorites are Jira, meetings, and obviously the printer”

“Why is it better than github issues or jira (yeah I know everyone hates jira).”

“They hid the personal board functionality when they adopted their new UI, but users can create their own personal boards. This is only available for Jira Software licenses, but for some reason they don't offer this for Jira Service Management licenses.”

“So you're talking about functionality in Jira (editing, commenting, scheduling, etc.) that effectively does not truly modify the work item so that it stays private.”

“Definitely gonna change Jira config to start estimating work in Bobcoins.”

“how the hell are you twenty years in the domain and dont understand the scope, audience and use case for Jira?”

“Not sure if Jira and Github have this integration, but around 8 years ago I was using Bitbucket with Jira and it was really good at migrating everything from "in progress" to "pull request" status and finally "done". Azure DevOps as a PMS + version control do this well too.”

“What about Jira agents? Its actually very useful!”

“Jira Admins: Do your teams actually use Dashboards, or do you prefer tools in the Project Sidebar?”

“Zendesk for support teams, Jira for engineering orgs, Linear for startup product teams. What's missing from your post is who your target is.Who is the real target of the thing you're building?”