Jira
Issue tracking and project management for software teams
1/2Jira tracks the work a software team has agreed to do, from a bug someone filed this morning to a roadmap spanning several teams. Work items move through workflows you define rather than a fixed set of statuses, carry custom fields, and are viewed as a backlog, list, board, timeline, calendar or summary depending on who is looking. Automation rules handle the repetitive parts - reassigning, transitioning, notifying - and are metered in steps per month by plan. Reports and dashboards cover the usual agile measures, and Premium adds cross-team planning with dependency management and customisable approvals. Rovo, Atlassian's AI, brings search, chat and agents into paid plans. A large marketplace of apps extends it further, and there are iOS and Android apps alongside the web. The free plan covers ten users; paid plans are per user with up to 100,000 users on a site.
- Workflows you define, not a fixed set of statuses
- Backlog, list, board, timeline, calendar and summary views
- Custom fields on work items
- Automation rules, metered in steps per month
- Reports and dashboards for agile measures
- Cross-team planning and dependencies on Premium
- Rovo AI search, chat and agents on paid plans
- Large app marketplace, plus iOS and Android apps
Based on what people have said
Every answer links back to the mentions it came fromWhat are the common complaints regarding Jira's performance and usability?
Many users describe the interface as cluttered, unintuitive, and a usability regression, with some finding it to be a brittle piece of technology that is difficult to manage. Others report that the tool can become incredibly complex and unusable due to excessive fields and poorly configured workflows, leading to significant coordination overhead and time spent on administrative tasks rather than actual work.
7 mentions · r/GameFeed · r/ProductManagement · r/AskProgramming · r/jira · Aug 2026 – Sep 2026
How do people use AI tools like Rovo in conjunction with Jira?
Users employ Rovo for tasks such as ticket triage, automated replies, and searching across Jira and connected third-party tools like Gdrive or HubSpot. Some developers use it to assign work to agents that spin up code spaces, while others prefer using Claude or GitHub Copilot for creating or modifying tickets, finding those alternatives more straightforward.
8 mentions · r/atlassian · r/jira · r/jira · r/atlassian · Aug 2026 – Sep 2026
Is Jira considered an effective tool for project management?
Opinions are divided. Some users find it to be a helpful tool for breaking down large projects and tracking work across multiple teams, especially in remote environments. Conversely, many others view it as a source of frustration, arguing that it is often misused by management to track status rather than progress, leading to a culture where the existence of a ticket is prioritized over the actual fix.
7 mentions · r/technology · r/GameFeed · Sep 2026
What are the challenges associated with maintaining Jira configurations and integrations?
Administrators report that making minor edits to workflows can accidentally orphan thousands of tickets. Additionally, users struggle with keeping Jira statuses in sync with other tools like GitHub PRs or Slack, often resulting in teams working from stale information. There are also concerns regarding data residency and the difficulty of migrating project configurations between environments.
5 mentions · r/GameFeed · r/jira · r/agile · r/jira · Sep 2026
These summarise counts and dates only. Read the quotes themselves under what people are saying.
What people are saying about Jira
47% negative“I have a jira based manager now, work doesn't matter anymore, only the status of your jira's.”
“The first time was like that then I made a write jira ticket skill from that effort. It saved important field id's into the skill so the follow ups went through easily without waste”
“JIRA and Agile are practically cult-like in some businesses. Both suck.”
“Man fuck y’all and FUCK Jira in the face!”
“As a software developer I only don't completely hate jira because over the years I've had to use so many worse project management tools. Its still wild how bad it is though.”
“It's more important that the ticket exists in Jira than having the actual fix in the system. It's confusing...”
“Team/Jira etc are kinda needed when remote work is in place.”
“Time spent in Jira is a problem resulting from poor management though. No engineer is doing that willingly.”
“I fucking hated jira. Having to account for your time, especially with adhd was so stressful it was basically its own job”
“Jira, when used well, rocks. Jira, when you are spending time analyzing why you are “behind schedule” based on fake estimates for unimportant tasks and pivots because creatives are inherently fickle and arbitrary and don’t know to how to commit to anything is a nightmare.”
“Plugging it in with all those Jira fields means giving up any hopes of limiting how much a single prompt can possibly cost.”
“My workplace use jira, confluence, notion, AND gsheet for reasons I'm still struggling to understand. But I'm just a lowly coder, what do I know.”
“As a Jira application specialist… I agree”
“Relevant link är: https://ifuckinghatejira.com”
“"too much time on jira" is really "too much time on coordination overhead" & games just make it visible because the craft is so hands-on. every team i know pays this tax - status updates, ticket grooming, hunting the doc, remembering why a decision was made.”
“Can we make a ticket about how much time we spend on Jira and refine that next sprint for product ship in Q3 to make sure we hit our monthly Jira complaint goals?”
“I hate that the work will sometimes revolve around upper management being able to see shit on JIRA, rather than the work itself, which WILL get in the way of getting work done”
“Yes but who wants to do that, we get actually more done and more accountable with JIRA the white board is constant session.”
“What's Jira?”
“Just to keep track of things, I'll make a Jira ticket. How many story points do you think making that database would take?”
“We have documents outside of jira and this was my previous job, before AI became prevalent.”
“I hate Jira”
“Jira is complete dog shit”
“Jira is just a tool, there are plenty like it for helping break up large projects into small doable tasks. Which from my experience is helpful when you have multiple teams doing lots of things at the same time.”
“Any time you spend on Jira is too much time.”