Manus
General AI agent that plans and runs multi-step tasks
1/2Manus is a general agent rather than a chatbot: you describe an outcome and it works through the steps in its own cloud environment, browsing the web, running code, and returning the artefact at the end. It researches topics and writes them up, builds full-stack web apps with login and a database, produces slide decks and images, and drives a browser on your behalf. Wide Research fans a task out across many parallel agents for work that would otherwise be done one item at a time, tasks can be scheduled or run concurrently, and connections to tools like Gmail, Notion and Slack let one prompt act across several apps. There are Mac, Windows, iOS and Android apps alongside the web version, plus an API and a Slack integration. Usage is metered in credits, with 300 refresh credits granted daily on every paid plan and monthly allowances that scale with the plan; annual billing saves 17 percent, and team plans are sold separately.
- Describe an outcome and the agent works through the steps
- Runs in its own cloud environment, browsing and running code
- Builds full-stack web apps with login and a database
- Produces research write-ups, slide decks and images
- Wide Research fans a task across many parallel agents
- Scheduled tasks and concurrent tasks on every plan
- Connects to Gmail, Notion, Slack and other tools
- Metered in credits, with 300 refresh credits daily
Based on what people have said
Every answer links back to the mentions it came fromWhat are the primary complaints regarding Manus customer support?
Users report that the support system is unresponsive, with many describing interactions as being passed between agents, receiving repetitive requests for the same evidence, or experiencing radio silence after being referred to specialists. Several users characterize the support as unhelpful, automated, or the worst they have ever encountered, with some noting that conversations are frequently paused or closed without resolution.
9 mentions · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · Aug 2026 – Sep 2026
How reliable is the Manus data restoration process?
Experiences with data restoration are highly polarized. Some users report that the process was smooth and successful, while many others describe it as a nightmare, citing corrupted projects, missing data, or restoration attempts that failed repeatedly. There are also reports of users being unable to access their projects even after receiving confirmation that their account was restored, and concerns that certain database types are not included in the restoration package.
13 mentions · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · Aug 2026 – Sep 2026
What do users say about the cost and credit consumption of Manus?
Many users find the platform expensive, noting that credits can be consumed rapidly even for relatively simple tasks. Some users report that the agent frequently loops on tasks, burning through credits without completing the work, while others argue that for those whose projects provide a high return on investment, the cost is justified.
8 mentions · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/AIDiscussion · r/ManusOfficial · Aug 2026 – Sep 2026
How does Manus compare to other AI tools like Claude?
Opinions are divided; some users prefer Manus for its ability to act as an agent that works through multi-step tasks, while others have migrated to Claude or other platforms, citing better performance, lower costs, or superior coding capabilities. Some users report that Manus has recently declined in quality, with some suggesting it may have switched to a weaker model, while others still find it effective for specific research and web design tasks.
12 mentions · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · and 2 more · Aug 2026 – Sep 2026
What are the common criticisms regarding the performance and output of Manus?
Users report that the agent can produce poor-quality output, requires highly detailed prompts to function correctly, and lacks common sense. Some users note that the agent frequently refuses to code or gets stuck in loops, and there are concerns that it lacks proper software architecture awareness, often jumping straight into production servers without using version control.
6 mentions · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · r/ManusOfficial · Aug 2026 – Sep 2026
These summarise counts and dates only. Read the quotes themselves under what people are saying.
What people are saying about Manus
53% negative“New from Salt Labs, covered exclusively by @DarkReading: our researchers turned the agentic AI platform Manus into remote code execution with a single email, reaching the victim's connected Gmail, Drive, and GitHub.”
“Muse manus are both ass”
“What a fail to sell manus to meta, now they stole technology and architecture.. and now we have muse lol and other”
“And yeap i was an original user but got sick of the credit system and moved away and can't see any reason people still use manus as all alternatives offer better value”
“Log out of the fake account, Manus.”
“Please never vibe code a website with Manus the code output is sooooo bad”
“for ecommerce people are using dwite ai. its manus but for ecommerce stores”
“There is nothing better than manus”
“Is there a tool that allows you to chat like Manus writing one prompt after another without waiting?”
“After giving ten of thousands of dollars to Manus, I will not give them another cent.”
“He's now back where he belongs and actually useful again.”
“It won't let me restore my data because it says I have to ask for a refund. I've tried on and off for the last week and a half to make that happen, still no luck, to the point I had to find another type of agent to complete my work.”
“Real? Has the deal gone through yet? Now I have to consider whether to continue using manus”
“Didnt Manus get sold off to Tencent”
“Saner ai is good on the web version but the mobile app is quite early. Heard about Instinct but not haven’t tried it yet. There are trade-offs for each”
“It’s a powerful tool that can build a real platform.”
“Yeah I’ve been blown away at manus - I have built a website and features which would have cost £10,000 for the cost of 40,000 tokens / £100. Phenomenal”
“Manus responses feel like a brick lately but Muse, I don't know, I'm getting that nostalgic feeling, it's handling tasks just right”
“Ya no uso manus lo pase a plan gratis por que manus usa mucho credito pero se equivoca mucho.”
“I’m currently sitting at 5 clients. I’m basically duplicating/copying a project to create a new one. I know this isn’t the most scalable solution.”
“Manus est une escroquerie obsolète, prends un abonnement à 20$ Claude code ou Codex et fais pareil.”
“You can keep using Manus for marketing, SEO, etc.”
“Manus credits usage became wild, whats the replacement? It literally burns 300 credits in under 10 minutes”
“And many months of manus AI lying to me…..and me not being able to restore my account on manus for a week and thinking I lost everything…..and at the last of my reserves, I finished. Literally today .”
“Can you just not rely on manus for handling your dns? That way you can use your cf account and handle it exactly the way you want”